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Q&A: MacFixIt Answers

How to protect your user data during computer repairs, and other questions answered.

iCloud hacked, or is it simply spam?

If you take a look at some recent complaints on the Apple discussion boards, you might feel compelled to conclude that iCloud has been hacked.

RAM upgrade considerations for iMac systems

If you plan on upgrading your iMac's RAM, then looking to third-party distributors will offer you more options at far cheaper prices.

How to reinstall the Mac App Store in Snow Leopard

The Mac App Store program can be removed from Snow Leopard, but once updated past OS X 10.6.6, reinstalling it may require a little more than simply installing a combo update.

Apple QuickTime update for Windows only; Macs already secure

Apple's security and OS updates included the latest version of QuickTime, which Apple has just made available for Windows PCs.

Messages Beta for OS X may impact iMessage for iOS

Delayed correspondence may be caused by problems with Apple's Messages Beta program.

Perian plug-in for QuickTime to be discontinued

The popular Perian plug-in for extended media support will be discontinued, though several alternatives will remain available.

Apple releases Flashback removal tools for OS X 10.5

Apple's updates help protect Leopard users from Java and Flash-based attacks.

PGP Desktop disks not mounting after OS X 10.7.4 update

While some PGP Desktop installations may stop working, you can clone PGP disks to unencrypted images to access your files.

Garbled warning bugging Mac Pro users after OS X 10.7.4 update

An apparent information window that appears at boot only states "keyApplicationTitle," "keyWarningOptimalInfo," and "keyOKButton."